Buying shoes for someone who wears a brace or orthotic is different from buying regular shoes. A pair can look perfect online and still not work once the device goes inside. The best way to avoid disappointment is to talk to the person who knows the device best: your orthotist. This checklist gives you ten questions to bring, so that you can follow shoes for orthotist recommendation advice with confidence.
This is general guidance, not medical advice. Always follow the specific recommendations of your own clinical team.
Why involve your orthotist
Your orthotist knows how your device is made, where it sits in the shoe, and what it is meant to do. They can tell you what to prioritise, whether that is more depth, a wider fit, a certain type of closure, or a specific kind of heel area. Shoe shopping then stops being guesswork.
A few tips before you ask:
- Write your questions down and take notes during the appointment.
- Take photos of the current shoes, especially the places where they rub or feel tight.
- Bring the shoes you already use, as they show wear patterns that can be useful.
- Ask for the answers in writing if you can. They are easy to share with a shop later.
Questions on depth, width and closure
1. How much extra depth does the device need inside the shoe? Ask whether you should look for a shoe with removable insoles or extra volume, and how much room you need around the ankle and the heel.
2. Do I need a wider width, and in which part of the shoe? Width can matter at the toe box, at the midfoot or around the ankle. Ask which part matters most for your device.
3. What kind of opening and closure would make the shoe easier to use? A wide opening, such as one created by a zipper, may help place the foot and device. Ask whether laces, hook-and-loop, a zipper or a combination suits the person who will use them.
4. Are there features I should avoid? Examples might include stiff seams that sit near a pressure point, or a heel shape that could interfere with the device. Your orthotist can explain what applies.
5. How should the shoe feel when it fits properly? Ask what signs show that a shoe is right, and which signs mean it is too tight or too loose, such as redness or pinching after wearing.
Questions on insoles and growth
6. Can I remove the shoe's insole, and what should I do with it? Many people take out the factory insole to make space. Ask your orthotist whether to remove it, replace it, or use it together with a custom orthotic. You can read more in our guide on removable insoles and depth adjustment.
7. Will I use a custom orthotic or insert with these shoes? If you do, mention it before buying, so the shoe can be checked for depth with the insert in place.
8. How much room should I leave for growth? For children, feet can change between visits. Ask how much room is sensible, and how to check it at home.
9. How often should we review the shoes and the device? Ask how frequently the fit should be checked and which signs mean you should come in sooner.
10. What should I do if the shoe seems fine, but the skin looks red or sore? Ask in advance what to do and when to call. Any pain, marks or discomfort should be reviewed by your clinician.
Bring the brace when you try shoes
Whenever possible, try shoes on with the brace and the usual socks. This is the most reliable way to check fit.
- Try both feet. Feet are rarely identical, and one side may have a device.
- Try at the end of the day, when feet are often fullest.
- Stand and walk. Check for pressure at the heel, ankle and toes.
- Check closing and opening. Make sure the person who will use the shoe can manage it comfortably.
- Check the fit again after a few minutes. Some pressure spots show up only after walking.
When you order online, the same idea applies. We recommend measuring carefully, checking the device's size, and contacting us if you are unsure. Our FAQ page answers common questions, and unworn items can be returned within 14 days if the fit is not right.
Send us the answers on WhatsApp
Once you have your orthotist's answers, send them to us on WhatsApp together with your measurements, the type of device, and any photos you are comfortable sharing. We can suggest styles from our AFO-friendly collection that match your notes. Please remember that we are a shoe store, so we cannot replace your orthotist's advice. You can also reach us through our contact page.
Frequently asked questions
Should I see my orthotist before buying shoes online?
It is a good idea, especially for a new brace or when your child has grown. Your orthotist can tell you what to look for.
Can I try the shoes with my brace at home?
Yes. Unworn items can be returned within 14 days of delivery, so try shoes on indoors on a clean surface, with the brace, before wearing them outside.
Is delivery free in the UAE?
Delivery is free in the UAE on orders above AED 500.
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