Shoes with zippers are used every day, often more than once a day, so they collect dust, sand, spills and the occasional playground mud. A little regular care keeps them looking good and helps the zipper keep working smoothly. If you are wondering how to clean zipper shoes without damaging them, this guide walks through a gentle routine for mesh and leather uppers.
One important note before we start: this is general guidance. Every shoe is made differently, so always follow the care instructions provided with your pair. If the instructions say something different from this article, trust the instructions.
Check the care label first
Before you pick up a brush, look for the care information that came with the shoes, whether on a label, a card or the product page. It is the best source for what the manufacturer recommends for your specific model.
Things to look for:
- Material. Mesh, leather and synthetic uppers are cleaned differently. For example, the BILLY Sport Inclusion has a breathable mesh upper, while the BILLY Comfort Luxe has a premium leather upper.
- Washing advice. Some shoes may not suit machine washing, particularly shoes with removable insoles, zippers and shaped supports. If the care information does not clearly say a shoe is machine washable, we suggest hand cleaning instead.
- Warnings. Look for notes about heat, bleach or strong cleaners.
If you cannot find care information, send us a message on WhatsApp with the model name and we will be happy to help.
Cleaning mesh uppers gently
Mesh traps dust and small particles, so a gentle, patient approach works best.
What you will need: a soft brush (an old, soft toothbrush works), a clean cloth, lukewarm water and a small amount of mild soap.
- Take out the insoles if they are removable, and set them aside. Many BILLY styles include removable insoles for depth adjustment. Clean them separately.
- Loosen the dry dirt. Brush off dust and dried mud with the soft brush before using water.
- Make a mild soapy solution. A few drops of mild soap in lukewarm water is enough.
- Clean in small circles. Dip the brush or cloth in the solution, squeeze out the excess, and work over the mesh gently. Avoid soaking the shoe.
- Wipe off the soap. Use a cloth dampened with clean water.
- Do not scrub hard. Strong scrubbing can fray mesh and loosen glued parts.
For stubborn marks, repeat the gentle process rather than using stronger products.
Caring for leather finishes
Leather looks smart for gatherings and the office, and it responds well to simple, regular care.
- Wipe after wearing. A soft, slightly damp cloth removes surface dust before it settles.
- Use a mild cleaner if needed. A small amount of mild soap on a damp cloth can remove light marks. Test on a hidden spot first.
- Avoid soaking. Too much water can stain or stiffen leather.
- Dry naturally. Keep leather away from direct heat such as heaters, hair dryers and hot car interiors.
- Condition occasionally. A product made for leather may help keep it supple. Check that it suits the colour and finish of your shoes, and test on a small area first.
Black leather shows dust easily, so a quick wipe before heading out can make a big difference.
Keeping zippers running smoothly
The zipper is the heart of these shoes, and it works best when it is clean.
- Clear debris. Use a soft brush to remove sand, lint and dust from the zipper teeth, and from the area around the zipper pull.
- Wipe the zipper. A cloth lightly dampened with water is usually enough. Dry it afterwards.
- Open and close slowly. If the zipper catches, move it gently back and forth rather than forcing it. Check that nothing, such as fabric or a sock, is caught.
- Zip before storing. A closed zipper is protected, and the shoe keeps its shape.
- Do not force a stuck zipper. If it will not move, stop and message us with a photo. Forcing it can make the problem worse.
If you are not sure whether a lubricant is suitable for your model, please do not apply one without checking the care information or asking us first, as some products can stain the upper.
Drying and storing
Good drying is as important as good cleaning.
- Air dry. Leave shoes in a well-ventilated place at room temperature. Avoid direct sun, heaters and tumble dryers, which can warp shoes or damage glue.
- Dry insoles separately. Put them back only when they are fully dry.
- Stuff lightly if needed. A clean, dry cloth or paper can help shoes hold their shape. Replace it if it becomes damp.
- Store in a cool, dry spot. A breathable shoe bag or shelf is better than a closed plastic box.
- Rotate pairs. If you can, give shoes a day to air out between wears.
If you wear braces or orthotics with your shoes, keep all the parts clean and dry, and ask your orthotist about their care.
Frequently asked questions
Can I put zipper sneakers in the washing machine?
Only if the manufacturer's care information says that your model can be machine washed. If it does not, we suggest gentle hand cleaning instead.
How often should I clean my shoes?
A quick wipe after wearing and a deeper clean when they are visibly dirty is a practical routine for most people.
What should I do if my zipper gets stuck?
Do not force it. Check for caught fabric, brush away debris, and try moving it gently. If it still will not move, contact us with a photo.
Shop with confidence
Looking for a new pair? Explore the full BILLY Footwear collection, or view the Men's Black Leather BILLY Comfort Luxe and the BILLY Sport Inclusion athletic sneakers. Delivery is free in the UAE on orders above AED 500, and unworn items can be returned within 14 days. For care questions or sizing help, message us on WhatsApp.