Ordering shoes for a growing child is rarely simple, and it feels even more important when the shoes are orthopedic. You want the right size, a comfortable width and a delivery that arrives when you need it. You also want to know what happens if the fit is not right. This checklist walks through the points to check before you buy kids' orthopedic shoes online in the UAE, using the terms published on FARID HUB.
Orthopedic shoes are footwear, not medical treatment. If your child has a foot or gait concern, speak to a paediatrician, podiatrist, orthotist or physiotherapist first, and bring their advice with you when you shop.
Check the size and width first
Most online-order problems begin with size. Before you open a product page, gather three things:
- Foot length in centimetres. Measure both feet while your child stands, preferably later in the day, and use the longer foot.
- Width. Note whether your child's usual shoes pinch at the sides or feel loose.
- Anything worn inside the shoe, such as an orthotic, insole or brace, and the clinician's advice about it.
Then compare the length with our size guide, which shows EU sizes with US equivalents. For example, the Princepard Children Orthopedic Shoes in Black are listed in sizes EU 20 to EU 36, and the product page asks you to refer to the sizing chart in the product images before ordering. If your child is between sizes, do not guess. Message us on WhatsApp.
Our kids' orthopedic collection is the place to start. Read each page for the closure type, sizes and features, since styles differ.
Delivery: UAE free delivery over AED 500; GCC shipping info at checkout
Here is what the store says about delivery:
- Free delivery on UAE orders above AED 500.
- We ship across the UAE and GCC. Estimates are shown at checkout, so you can see timing for your location before you pay.
A few practical tips:
- Order early if you need the shoes for a particular date, such as the first day of school or a family occasion.
- Check the delivery address, including the emirate, area and a phone number for the courier.
- If you are ordering for the GCC, review the checkout estimates carefully, because they depend on your location.
For anything else about shipping, see the FAQs or contact us.
Returns: 14 days, unworn items
The store's policy is simple: unworn items can be returned within 14 days of delivery. In practice:
- Try the shoes on at home, on a clean indoor surface, and for a short time only.
- Do not wear them outdoors until you are sure about the size.
- If you decide to return, contact us promptly so we can guide you through the steps.
Please read the latest policy on the site before you order, because terms can be updated. If you are buying a gift, tell the person to keep the shoes unworn until they have tried them indoors.
Pre-order sizes: what to expect
Sometimes the size or colour you need may be shown as pre-order or may not be in stock. We cannot promise timings in a general article, so:
- Check the product page for the size and its availability status.
- If it shows pre-order or limited stock, message us before you buy and ask about the expected timing.
- Confirm that the date works for you. If you need the shoes by a fixed date, consider a size that is available now, but only if it is right for your child's foot.
- Keep your order details handy when you contact us.
Avoid buying a bigger size "just in case" because a smaller one is unavailable. A shoe that is too large can slip at the heel and make walking less comfortable.
Chat with us on WhatsApp
We offer WhatsApp support for sizing and compatibility questions. When you message us, it helps to send:
- Your child's foot length in centimetres (both feet if they differ).
- The shoe or collection you are considering.
- Whether your child wears an orthotic, insole or AFO brace, and any guidance from their clinician.
- Your delivery location and the date you need the shoes.
You can browse from the home page or go straight to the kids' orthopedic shoes.
Your one-minute checklist
Before you press "buy", tick off each of these:
- I have measured both feet in centimetres and compared the length with the size guide.
- I know which width my child usually needs.
- I have checked the closure and features on the product page.
- I have asked a clinician about any orthotic, insole or brace.
- I have read the delivery estimate and the return terms.
- I know where to ask questions: the FAQs, the contact page or WhatsApp.
If all six are done, you are in a strong position to order with confidence.
FAQ
Is delivery free in the UAE? Delivery is free on UAE orders above AED 500. Estimates for shipping across the GCC are shown at checkout.
How long do I have to return shoes? Unworn items can be returned within 14 days of delivery. Please read the latest terms on the site before ordering.
What if the size I need is not available? Check the product page, and message us on WhatsApp before ordering. We can advise on timing and on whether another size or width is suitable.